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Thomas More Travel recommends that you choose your pick up time from the following list, depending on your hotel location. If you decide to be picked up closer to your flight departure time than the recommended pick up time, Thomas More Travel cannot be held responsible if you miss your flight, and will not cover any further expenses if this is the case

Recommended pick-up times

Hotels located in Cancun and Puerto Morelos area: 2:30 to 3 hours prior to your flight departure time
Hotels between Puerto Morelos - Playa del Carmen: 3 to 3:30 hours prior to your flight departure time
Playa del Carmen - Puerto Aventuras: 3:30 to 4 hours prior to your flight departure time
Puerto Aventuras - Akumal: 4 to 4:30 hours prior to your flight departure time
Akumal - Tulum or Tulum Hotel Zone: 4:30 to 5 hours prior to your flight departure time

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If you are not the owner of the villa or the reservation was made in someone else's name please provide the name of the owner or the name of the person registered in the resort reservation:

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The personal and/or sensitive information requested is utilized to provide the user with the required service. The privacy of your information is protected under the guidelines of the Privacy Policy of the Company and as mandated by the Federal Data Protection law. The use of this site is subject to unconditional acceptance by the user of the terms and conditions specified in our Privacy Policy.

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